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Contact Centre Design and Fit Out Specialist

Thistle Systems has enabled one of the UK’s leading contact centres to create a highly effective workspace for over 300 employees at their new facility in Clydebank.

Thistle Systems

2300

Square Metres

CDM Refurbishment

Thistle Systems

300

Desk Positions

Thistle Systems

Interior Fit Out

The company had secured a major contract for a DIY store and was looking to create an environment which would attract the top talent whilst also reflecting the values of its client and delivering a superior quality service.

The core focus of the project was to design and deliver an environment which was efficient, flexible and fostered productivity. However, the wellbeing of the staff was also critical as it looked to minimise absenteeism and create a positive atmosphere where employees wanted to work.

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Work Space with Bench Style Desks
Meeting pens

What we did

  • Bench style desks to accommodate number of employees.Bench style desks to accommodate number of employees.
  • Informal ‘meeting pens’ formed to provide meeting spaceInformal ‘meeting pens’ formed to provide meeting space
  • 2 multi-function private spaces created as training labs or meeting rooms2 multi-function private spaces created as training labs or meeting rooms
  • AV room designed with state of the art production facilitiesAV room designed with state of the art production facilities
  • Big focus on canteen area with bespoke juice bar installed.Big focus on canteen area with bespoke juice bar installed.
  • Server room designed to have ‘wow’ factorServer room designed to have ‘wow’ factor
Canteen

Related case studies

View some of our other case studies showing a selection of our best work across a range of sectors and spaces.